eGlobal Central AU offers several ways for you to contact us:
Visit our FAQ page to look for answers to "frequently asked questions".
Submit a Ticket
You could submit us a ticket for any order status and after-sales issues and we will reply you as the soonest as possible, normally within a working day.
Request for Refund
If you wish to return an item or want to know more about our warranty, please click here.
We work from Monday to Friday 9:00am to 5:00pm HK Time (except holidays). During business hours, you could contact our Customer Service Team, otherwise, you may submit a ticket.
General Public Holidays
eGlobal Central AU follows the public holidays as listed below and both our office and warehouse will be closed. Order processing, General inquiries (including emails, tickets ) and Delivery of orders will be slightly delayed, usually not more than 1 working day.
Public Holidays in 2019
|New Year's Day||1 January||Tuesday|
|Lunar New Year’s Day||5 February||Tuesday|
|The second day of Lunar New Year||6 February||Wednesday|
|The third day of Lunar New Year||7 February||Thursday|
|Ching Ming Festival||5 April||Friday|
|Good Friday||19 April||Friday|
|The Day following Good Friday||20 April||Saturday|
|Easter Monday||22 April||Monday|
|Labour Day||1 May||Wednesday|
|The Birthday of the Buddha||13 May||Monday|
|Dragon Boat Festival||7 June||Friday|
|Hong Kong Special Administrative Region Establishment Day||1 July||Monday|
|Day after mid autumn festival||14 September||Saturday|
|National Day||1 October||Tuesday|
|Chung Yeung Festival||7 October||Monday|
|Christmas Day||25 December||Wednesday|
|The first weekday after Christmas Day||26 December||Thursday|
eGlobal Central AU
Total Apex Services
Unit 1001, 10/F, Mira Place Tower A,
132 Nathan Road, Tsim Sha Tsui,
Kowloon, Hong Kong
* This number is only for administrative and marketing purposes. Please note that no orders or customer sales enquires will be handled at this number.
* Please note that the above address does not accept any return of goods
* For all inquiries, please email [email protected]