Terms and Conditions
In these Terms and Conditions (Terms), the following words and phrases shall have the following meanings:
1.1 "Buyer" means the person, firm or company who purchases goods directly from the company;
1.2 "The Company" means “eGlobal Central”, “eglobalcentralau”, “eglobalcentral”, “eglobal central company” and “eglobalcentralau.com”, which may be interchangeable in this document. They all mean eglobal central AU;
1.3 “Contract” means the contract between the Company and the Buyer which shall be deemed to incorporate these Terms;
1.4 “Goods” means any goods agreed in the Contract form to be supplied by the Company to the Buyer;
1.5 'Place of Delivery' means the place to which the goods are to be delivered. In these Terms and Conditions, reference to any statute or statutory provision shall be construed as a reference to such statute or statutory provision as amended, modified, re-enacted or replaced from time-to-time.
3. Electronic Communications
3.1 When you visit or send emails to eglobalcentralau.com, you are communicating with eGlobal Central AU electronically. You consent to receive communications from eGlobal Central AU electronically. eGlobal Central AU will communicate with you by e-mail or by posting notices on this website. You agree that all conditions, agreements, notices, disclosures and other communications provided to you electronically satisfy any requirement that such communications be in writing.
4. Copyright and Database Rights
4.1 All content included on the Website, such as text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of eGlobal Central AU company or its content suppliers. The compilation of all content on this website is the exclusive property of eGlobal Central AU company. All software on this website is the property of eGlobal Central AU company.
4.2 You may not systematically extract and/or reuse any part of the contents of the website without eGlobal Central AU company’s expressed written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for reuse of any substantial parts of this website, without eGlobal Central AU company’s expressed written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without eGlobal Central AU Company’s expressed written consent.
4.3 This site and its web contents, which includes but is not limited to, text, photographs, icons and all other images, are protected by copyright. Any unauthorized copying, reproduction or adaptation of such copyright works for commercial purposes is strictly prohibited unless prior written authorization is obtained from eGlobal Central AU company.
4.4 eGlobal Central AU respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes a copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
5.1 All trademarks not owned by eGlobal Central AU that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by eglobal central AU.
6. License for website access
6.1 This site and its web content, which includes but is not limited to, text, photographs, icons and all other images, are protected by copyright. Any copying, reproduction or adaptation of such copyright works for commercial purposes is strictly prohibited unless prior written authorization is obtained from eGlobal Central AU company.
6.2 eGlobal Central AU grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with expressed written consent from the company. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.
6.3 You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout or form) of eGlobal Central AU 's without expressed written consent. You may not use any meta-tags or any other "hidden text" using eGlobal Central AU s names or trademarks without obtaining written authorization from eglobal central AU. Any unauthorized use terminates the permission or license granted by eglobal central AU.
7. Use of The Site, eglobalcentralau.com
7.1 In order to maintain website reliability and integrity, maintenance works may take place regularly. Such works may affect your site usage, and may interrupt your access to our website. We will do our best to ensure that availability of the website will be uninterrupted and that transmissions will be free of errors. However, due to the nature of the Internet, this cannot be guaranteed. Your access to the website may also be occasionally suspended or restricted to allow us to perform repair, maintenance, or to introduce new facilities or services.
7.2 You must not use the website in a way that causes, or is likely to cause, the website, or access to it, to be interrupted, damaged or impaired in any way.
7.3 You understand that you, and not eglobal central AU, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
7.4 You must not use the website for fraudulent purposes, or in connection with a criminal offense or other unlawful activity;
7.5 You must not send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"; to cause annoyance, inconvenience or needless anxiety.
8. Your Account
8.1 When you use the website, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur within your account or with your password. You should take all necessary steps to ensure that your password is kept confidential and secure and you should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.
8.2 Please ensure that the details you provide us with are correct and complete, and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the 'My Account' area of the website or by notifying us.
8.3 EGlobal Central AU reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders in our own discretion. In case an order is being cancelled by us, a full amount of refund will be issued without any charge.
9. Site Content and User Comments
9.1 While information on this site is believed to be correct at the time of inclusion, there may occasionally be typographical errors, inaccuracies or omissions related to product descriptions, pricing and/or availability. We reserve the right to correct any errors, inaccuracies or omissions or to change or update information on this site at any time without prior notice (including after your order submission). This site and its contents are provided to you on an “as is” and “as available” basis. We make no warranties or representations, express or implied, related to this site or its contents.
9.2 This site and its contents are protected by copyrights, trademarks, trade dress and/or other intellectual property rights which are and will at all times remain owned, controlled or licensed by or to us. You are not entitled to exercise or benefit from any such rights. You may not publish, transmit, distribute, modify, sell or participate in the sale of, in whole or in part, any of the contents on this site or related software.
9.3 We attempt to display the merchandise shown on our site correctly and accurately. The actual colors you see will depend on the monitor that you are viewing. We cannot guarantee that the color shown is exactly the same as the product you receive after purchase.
9.4 eGlobal Central AU lists thousands of products for sale on the website and hosts reviews submitted by customers, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, eGlobal Central AU operates on a "notice and takedown" basis. If you believe that any content or advertised sale on the website contains a defamatory statement, please notify us immediately by following our Notice and Procedure for Notifying of Defamatory Content. Once this procedure has been followed, eGlobal Central AU will make all reasonable endeavors to remove the defamatory content within a reasonable time.
9.5 Any content or submitted material posted by you and unless we indicate otherwise, you grant eGlobal Central AU a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant eGlobal Central AU the right to use the name that you submit in connection with such content, if we choose. You agree to perform all further acts necessary to waive any of the above rights, including the execution of deeds and documents, at the request of eGlobal Central AU Company.
9.6 You own or otherwise control all of the rights to the content that you post provided that, at the date the content or material is submitted to eglobal central AU: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable eGlobal Central AU policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify eGlobal Central AU for all claims brought by a third party against eGlobal Central AU or its affiliates, arising out of, or in connection with, a breach of any of these Terms and Conditions.
10. Our Contract
10.1 Your contract is with eglobal central AU. The Contract shall be on these Terms to the exclusion of all other terms and conditions, including any such terms and conditions that are purported to be included or applied by the Buyer. No terms and conditions contained in the confirmation of order, purchase order or other document of the Buyer will form part of the Contract.
10.2 Your order is an offer to eGlobal Central AU to make a purchase of the ordered item. After you place an order to purchase goods from eglobal central AU, we will send you an order acknowledgment by e-mail, confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). Pleases note the Order Confirmation does not confirm acceptance of your offer to buy the goods ordered. Acceptance of your order and the completion of the contract of between you and us will take place when we dispatch the goods you have ordered to you and send e-mail confirmation to you that we have dispatched the goods to you (the "Dispatch Confirmation E-mail"), unless we have notified you that we do not accept your order or you have cancelled it in accordance with our Cancellation and Return Policy.
10.3 Under certain circumstances that we cannot control, while we may have accepted your payment of your order, we may need to notify you that we cannot accept your order or the order has been cancelled in accordance with our Cancellation and Return Policy. Under this circumstance, your payment for that order will be refunded accordingly.
10.4 In case there is an unlikely event that incorrect price is shown on the website, eGlobal Central AU reserves the right not to fulfill and cancel your order. You will be, under such circumstance, be given the choice to proceed with the order at the correct price.
10.5 Please mention specifically when you have any questions before placing an order. In proceeding with your purchase, buyers are deemed to have fully read, understood and accepted our Terms and Conditions.
11. Product Information
11.1 While we attempt to ensure the product information shown on our website is accurate and up to date, we do not that guarantee product description or other content on our website is 100% accurate, current or error free.
11.2 There may be small differences in the packaging or on the material of the delivered item in comparison to the website.
11.3 All information about the products on the website is provided for informational purpose only. We recommend you not to rely solely on the information displayed on our website.
11.4 If you have received a product from eGlobal Central AU and find it is not as described, your sole remedy is to return it in an unused condition in accordance to our Cancellation and Return Policy.
12. Pricing & Availability
12.1 We list availability information for products sold by us on the website page, including on each product information page. Beyond what we state on the page or otherwise mentioned on the website, we cannot be more specific about availability. We try to keep most products in stock at all times, but due to unforeseeable circumstances, we do run out of stock sometimes. If any products you order turn out to be unavailable, we will inform you by email as soon as possible and you will not be charged for those products. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such.
12.2 We cannot confirm the price of an item until you place your order. While we make our best effort to make our pricing as accurate as possible, a small number of the thousands of products listed on our website may be mispriced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either give you the option of reconfirming your order at the correct price or cancel your order with full refund and notify you of such cancellation. In the event that you do not reconfirm the order at the correct price within a designated deadline, we have the right to cancel your order and you will receive a full refund.
12.3 Prices shown on this website are the final total you have to pay to have the order delivered to your door, without any customs delay. The price for the goods shall, unless otherwise agreed, be the price set out on the dispatch confirmation.
13.1 All prices of goods, coupons, delivery and other charges shown in eglobalcentralau.com are in AUD.
13.2 All payments must be received in full prior to the goods being shipped.
13.3 The buyer shall be entitled to make payment for the goods pursuant to the various payment methods set out in eglobalcentralau.com. The terms and conditions applicable to each type of payment, as contained in eglobal central AU 's website, shall be applicable to the Contract.
13.4 eGlobal Central AU accepts various payment methods. Click here to view the list of acceptable payment methods.
14.1 Delivery of the goods shall be made to the address specified by the buyer in the order.
14.2 Any dates quoted for delivery of the goods are for your reference only. The time for actual delivery/performance shall not be of the essence, and eGlobal Central AU shall not be liable for any delay in delivery or any loss, whether direct or consequential, economic or loss of profits or otherwise, arising directly or indirectly out of any delay in the delivery of the goods nor will any delay entitle the buyer to terminate or rescind the Contract.
14.3 In the event of force majeure and other unforeseeable, extraordinary and involuntary circumstances such as weather, breakdowns by fire, water and similar circumstances, failure of machinery and equipment, strikes and lockouts, shortage of materials, energy, transportation and custom check that cause an delay in delivery time, eGlobal Central AU shall not be liable for such delay in delivery or any loss, whether direct or consequential, economic or loss of profits or otherwise, arising directly or indirectly out of any delay in the delivery of the goods.
14.4 If the buyer fails to take delivery of the good, then without prejudice to any other right or remedy available to eglobal central AU, eGlobal Central AU reserve the right to sell the goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the buyer for the excess over the price under the Contract provided the price has been paid in cleared funds in full or charge the buyer for any shortfall below the price under the Contract; or terminate the Contract and claim damages.
15. Cancellation & Return
15.1 Buyer may cancel order when the order is still in processing status.
15.2 Upon receiving the goods, buyer may still cancel the order in accordance with our 14 Days Return Policy.
15.3 Please review our Cancellation & Return Policy, which applies to products purchased from eglobalcentralau.com.
16.1 Buyer products are covered by 12-24 months warranty through our own company.
16.2 The eGlobal warranty, once paid for, warrants the product to operate according to manufacturer's specifications for the period as stated above from the date of invoice.
16.3 Please review our Warranty Policy, which applies to products purchased from eglobalcentralau.com
17. Customs & GST Arrangement
17.1 To simplify the process of buying internationally, eGlobal Central AU chooses to handle the process of custom clearance for customers in AU and New Zealand. By purchasing products through eglobal central AU, you authorize eGlobal Central AU to make arrangements for clearance of customs on your behalf for the products in your order. As importing products from overseas can be a hassle for most of our customers, we arrange this process for you. We then provide you with fast local shipping to deliver the goods to your door. As a result, prices shown on this website are the final total you have to pay to have the order delivered to your door, without any customs delay.
18. Losses and Limitation of Liability
18.1 Eglobal central AU 's liability in contract, tort or otherwise arising out of the subject matter of the contract shall not exceed the total value of the goods delivered under the terms.
18.2 EGlobal Central AU will be responsible for any losses you suffer as a result of us breaching these conditions, if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business losses (including loss in profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to either you or us when you commenced using the website or when a contract for the sale of goods by us to you was formed.
18.3 EGlobal Central AU and its affiliates are not liable for any damages, claims, losses, costs or expenses of any kind arising from your use of this website or from any medium of communication with eglobalcentralau.com, or from any information, content, materials, products, (including software) or services included on or otherwise made available to you through eglobalcentralau.com.
19. Governing Law and Jurisdiction
19.1 If any part of these Terms and Conditions is found to be void or unenforceable by any court of competent jurisdiction, such part shall be severed from these Terms and Conditions. They will otherwise remain in full force and effect.
19.2 By visiting this website, you agree that the laws of Hong Kong Special Administrative Region, without regard to principles of conflict of laws, will govern these Terms and Conditions, and any other applicable policies or dispute of any sort that might arise between you and eGlobal Central AU or its affiliates.
20. Alteration of Service or Amendments to the Conditions
20.1 EGlobal Central AU reserves the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subjected to the policies of Conditions of Use & Sale in force at the time that you use the website or when you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
21.1 If you breach these conditions and we take no action, we will still be entitled to exercise our rights and remedies in any other situation where you breach these conditions.
22.1 EGlobal Central AU does not sell products to persons under the age of 18, although we do sell children's products for purchase by adults. If you are under 18, you may use EGlobal Central AU only with the involvement of a parent or guardian.
23. Our Details
Our office is located at the following address:
eGlobal Central AU
Total Apex Services
Unit 1001, 10/F, Mira Place Tower A,
132 Nathan Road, Tsim Sha Tsui,
Kowloon, Hong Kong
* This number is only for administrative and marketing purposes. Please note that no orders or customer sales enquires will be handled at this number.
* For all inquiries, please email [email protected]
* Please note that the above address does not accept any return of goods